Frequently Asked Questions
Your guide to shopping the latest fashion trends at Monte Carlo.
What is the standard delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, you can expect delivery within 3 to 7 business days.
How can I return or exchange an item?
We offer a 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Does Monte Carlo offer international shipping?
Currently, we ship to select international locations. Shipping fees and delivery times vary based on the destination country and are calculated at checkout.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our size chart to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, Amex), Net Banking, UPI, and popular mobile wallets. Cash on Delivery is also available in select pin codes.
How should I care for my Monte Carlo garments?
To ensure longevity, please follow the specific care instructions on the inner wash care label. Generally, we recommend gentle machine washing or dry cleaning for premium fabrics.